Terms and Conditions for Italian Courses
Part A: Italian courses for kids
1. Attendance
Students are expected to attend all scheduled classes.
Parents/guardians must inform the instructor in advance if their child will be absent.
2. Punctuality
Classes will begin and end on time.
Children should arrive at least 5 minutes before the class starts.
3. Behavior
Respectful behavior towards instructors and classmates is required at all times.
Disruptive behavior may result in dismissal from the course, without refund.
4. Materials
All course materials provided must be treated with care.
Lost or damaged materials may incur replacement charges.
5. Payments
All course fees must be paid in full before the start of the first class.
Enrolment is for a minimum of one full term.
6. Cancellation and Refund Policy
All payments are strictly non-refundable. Once paid, course fees cannot be refunded under any circumstances, including withdrawal or absence.
As classes are taught in group format, missed classes cannot be refunded, rescheduled, or credited.
At the school’s discretion, one complimentary make-up session per term may be offered.
If Alma Intercultural Centre cancels or reschedules a class, a suitable make-up session will be arranged.
7. Health and Safety
Parents/guardians must disclose any relevant medical conditions or allergies.
In case of an emergency, the emergency contact provided will be notified immediately.
8. Photo and Video Consent
Photos and/or videos may be taken during classes for educational or promotional purposes.
If you do not wish your child to appear in such materials, you must notify the instructor in writing before the start of the course.
Part B: Italian Courses for Adults
1. Attendance
Students are expected to attend all scheduled classes.
If you are unable to attend, please inform the instructor in advance.
2. Punctuality
Classes will begin and end on time.
Students should arrive at least 5 minutes before the scheduled start.
3. Behavior
Respectful behavior towards instructors and classmates is required at all times.
Disruptive or inappropriate behavior may result in dismissal from the course, without refund.
4. Materials
All course materials provided must be treated with care.
Lost or damaged materials may incur replacement charges.
5. Payments
All course fees must be paid in full before the start of the first class.
Enrolment is for a minimum of one full term.
6. Cancellation and Refund Policy
All payments are strictly non-refundable. Once paid, course fees cannot be refunded under any circumstances, including withdrawal or absence.
As classes are taught in group format, missed classes cannot be refunded, rescheduled, or credited.
If Alma Intercultural Centre cancels or reschedules a class, a suitable make-up session will be arranged according to students’ availability.
7. Photo and Video Consent
Photos and/or videos may be taken during classes for educational or promotional purposes.
If you do not wish to appear in such materials, you must notify the instructor in writing before the start of the course.
